Support
Need a hand?
- Email wildwarestudios@gmail.com. We read every message.
- Or ask on our Discord, where players and the team hang out.
Reporting a bug
Tell us what happened, what you expected, and:
- your device (for example "iPhone 15" or "Windows 11 PC") and the game's version, shown at the bottom of the main menu;
- a screenshot if you can.
If the game crashed on your PC, it saved a crash report you can attach. You will find it in
%LOCALAPPDATA%\MelonMerge\crash-logs.
Saves and moving device
- Steam: with Steam Cloud on, your progress follows you to any computer you sign in to.
- iPhone and iPad: your progress is backed up to iCloud. Sign in to the same Apple account on the new device, and make sure iCloud is on for the game.
Purchases
- Something you bought did not arrive: open the Seed Shop and tap Restore Purchases. If that does not fix it, email us with the date and what you bought.
- New phone: Restore Purchases brings back bundles and season passes. The rest of your progress comes back from iCloud.
- Refunds are handled by the store. On iPhone and iPad, request one at reportaproblem.apple.com. On Steam, use help.steampowered.com.
- Stopping a child from buying: use Ask to Buy or Screen Time on iPhone and iPad.
Deleting your data
We don't hold any of your data. Your progress lives on your device and in your Steam Cloud or iCloud. Our Privacy Policy explains how to clear it.